Last updated: 23/11/2025

Terra Luxe (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law.

Who We Are

Our website address is: https://terra-luxe.co.uk

We provide seamless flooring and wall finishes across the Cotswolds, Gloucestershire and surrounding areas.

Media

If you upload images to our website, please avoid including images with embedded location data (EXIF GPS). Other visitors may be able to download and extract this information.

Cookies

Our website uses cookies to enhance your browsing experience.

Comment cookies

If you leave a comment, you may opt to save your name, email address and website in cookies for convenience. These cookies last for one year.

Login cookies

If you visit our login page, a temporary cookie will check whether your browser accepts cookies. It contains no personal data and is removed when you close your browser.

When you log in, we set additional cookies to store your login details and screen preferences:

  • Login cookies last 2 days

  • Screen-options cookies last 1 year

  • “Remember Me” login persists for 2 weeks

Logging out removes login cookies.

Editing cookies

If you edit or publish an article, an additional cookie is saved in your browser. It contains the post ID only and expires after one day.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, images, forms or articles. Embedded content from other websites behaves exactly as if you visited that external site.

These websites may:

  • Collect data about you

  • Use cookies

  • Embed third-party tracking

  • Monitor your interaction with the embedded content

This includes tracking if you are logged into that external website.

Who We Share Your Data With

If you request a password reset, your IP address may be included in the password-reset email for security purposes.

We do not sell or share your data with third parties for marketing.

How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are stored indefinitely so we can recognise and approve future comments automatically.

  • Registered users: If you create an account, we store the personal information you provide in your user profile.

    • You can view, edit, or delete your information at any time (except your username).

    • Website administrators can also view and edit user information.

Your Rights Over Your Data

You have the right to:

  • Request an exported file of the personal data we hold about you

  • Request that we delete any personal data we hold

  • Withdraw consent where processing is based on consent

These rights do not apply to data we must keep for administrative, legal or security reasons.

To make a data request, please contact us at: terraluxeflooring@outlook.com

Where Your Data Is Sent

Visitor comments may be checked through an automated spam-detection service such as Akismet or similar tools.